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Business Application Solutions


COTSYS designs and implement an industry- or application-specific business solution that offers measurable improvements for your company streamlining your operations, integrating your existing technologies, improving customer service and providing business intelligence. COTSYS’s Custom application development will address your business strategies to the end, especially when packaged software does not fulfill your needs and objectives. Our application development outsourcing ensures that geography no longer poses a hurdle.

Our Application Development services & Solutions backed by agility and global experience:
COTSYS’s service offerings in the Application Development and Maintenance stem from our rich prior experience and a strong program management team. COTSYS blends its knowledge from partnership with leading technology vendors and its consulting expertise to deliver high quality and benchmarked predictability. With our dedication to quality and innovation we help our clients overcome a moving target of requirements due to the dynamicity of the market place.

Application Development
COTSYS has a well-defined and mature application development process called QCPF (Quality Common Process Framework) which comprises the complete SDLC from business case analysis to warranty support of the application. This process supports a distributed delivery environment wherein work responsibilities can be effectively divided between the delivery teams spread across the globe. COTSYS’s unique delivery model ensures that complete product development lifecycle ties in successfully the satisfaction levels of the end consumer.


Our Key Service Offerings include:

> Model Driven Architecture (MDA)
> Service Oriented Architecture (SOA)
> Business Process Enhancement.
> Business Process Management
> Enterprise Architecture
> Offshore Advisory Services
> Application Portfolio Rationalization
> Technology Advisory and Adoption Services
Professional On Site (POS). POS is one

the key services COTSYS provides.









Our professionals worked for clients in countries like, Australia, U.S., U.K. New Zealand, Oman, K.S.A., U.A.E. in wide variety of domains. We have proven record of solution delivery, while managing project variables.

At COTSYS we provide superior application development, Management, Maintenance and Enterprise Solutions services that help you meet your business objectives. From creative, Flash-based front ends to custom e-commerce, portals and application development. COTSYS understands the demands of the information age.

COTSYS has experience with ERP, SCM, CRM, Statistical Quality Control, Procurement, HR, Online billing, E-payment, E-Commerce portals, Office Automation, Project Management, Ad-hoc Query and Administration, Engineering Simulation, Online Survey and, Sales Force Automation, Dealership Management, Healthcare, Facility management, Data Federation, Security and Transformation, Work flow Automation, Business Reengineering, and more. COTSYS delivers strong business results immediately by working efficiently, while being cost-effective.


COTSYS has experience in all 7 stages of software application development in web-based applications, portals, client server, database, web services, wireless, transaction, aggregation, legacy integration, security, data warehousing and mining, EAI, EIS, workflow, and more.


Business Application Management


We can assist you with the maintenance of the enterprise applications that are critical to your competitiveness. This expertise is complemented by our proven capabilities in strategic consulting, systems integration and infrastructure management.

> Business Transformation.
> Application portfolio management & support.
> Optimization.

Applications drive a company's core and supporting business processes. Our mature and robust delivery approach integrates required technologies, people and service levels. We have developed the requisite skills and infrastructure to manage global IT environments in order to deliver measurable results. We help our clients to reduce total cost of application management and ownership by 30 to 70 percent.

Application Maintenance Our maintenance methodology is geared towards lowering the total cost of IT management while increasing the ROI.

What We Do: By employing our Global Delivery Model, COTSYS's provides real results faster. This model uses a custom mix of onsite, offsite, and offshore resources to provide cost-effective solutions for application maintenance. We use proven project management practices to facilitate communication between our clients, to manage project workflow, and to perform detailed design and analysis phases. Development/construction phases are carried out at our offsite / offshore development centers. Our proven methodology and best-of-breed practices are based on our 50+ years of project experience developing customized software applications.

How: Our standard  methodology is a logical combination of processes, which comprise of proven methods and tools to assimilate customer's business process knowledge and align with their individual standards and procedures. This methodology is powered by the COTSYS's Global Delivery Service, which gives us the flexibility and ability to deliver a unique mix of services, onsite at the customer location, offsite / offshore development centers. This methodology consists of four phases - Plan, Transition, Stable, and Optimize.

Planning: This phase focuses on developing a road map for overall outsourcing of the engagement, a project plan that spells out the roles and responsibilities of both COTSYS's and the client, a detailed Work Breakdown Structure, and the tools and techniques supporting processes like Quality Assurance, Change Management, Risk Management, reporting / communication and measurements.

Transition: During this phase, our team utilizes standard processes for the collection and understanding of application management and business knowledge by the onsite and offshore staff so that the customer's environment is understood. We create business processes and management procedures to be followed after COTSYS's takes over responsibility. Baseline service level information is obtained as a basis for measuring the engagement progress. Resources from COTSYS's offshore development centers will travel to customer sites to acquire business knowledge expertise. The transition concludes with the transfer of responsibility for application support and/or maintenance from the client to COTSYS's . The cut-over tasks are focused on completing a seamless transition of service from the customer to COTSYS's with no interruption of service. Cycles are monitored, initial metrics are captured and reported, and the workload is executed for the client.

Stabilize: This is the post-evolution period when the complete workload is executed, additional workload is gradually shifted from onsite to offshore, process refinement occurs, metrics are analyzed, and a stable state of operations is reached. The COTSYS's team gains additional experience in both the application management and business knowledge of the customer's environment and uses this knowledge to identify improvements throughout the customer's portfolio of applications.

Optimize: In this phase the engagement is put into a continuous improvement mode by capturing and analyzing required metrics related to engagement success. Based on the metrics analysis and lesson learnt, necessary software maintenance and corrective or preventive measures are taken.

IT-Outsourcing (ASM)


COTSYS’s IT outsourcing model is geared toward delivering powerful business results. COTSYS offers complete IT outsourcing for clients by creating a strategic interdependent relationship and allows corporations, that have been frustrated by high cost, inflexible and incomplete solutions for IT outsourcing, a compelling alternative. COTSYS ITO not only delivers a complete cost effective IT outsourcing solution, but also allows clients to leverage COTSYS’s IT experience, scalability and infrastructure to achieve growth and qualification enhancement.

The COTSYS ITO provides an integrated delivery of Infrastructure Services, Application Services, Enterprise Solutions, Managed Services and Research & Development. COTSYS provides the maximum value and deep domain knowledge through its industry specific ITO offerings.



Key features

Driven by the proprietary “Total Quality Platform TQP” that creates significant efficiencies as compared to traditional delivery models including offshore.

> Price Leadership
> Fast to Market Delivery
> Only pay marginal costs by leveraging COTSYS investments in a scalable IT Infrastructure
> Complete and Flexible IT Solutions
> Follow-The-Client Process Alignment
> Global Team - Optimized Model
> Extensive Experience with your customers IT departments and processes
> Extensive skill sets to all you to reach SMEs and IT strategists without additional investments.
> No Capital Expense / Asset Transfer - COTSYS Extensibility Option.

COTSYS leverages its global and multi-timezone capability to provide round the clock 24x7x365 application, technical and business support functions. Our IT infrastructure services allows organizations to focus on their core competence while we manage their infrastructure including hardware, software, business applications and IT-enabled business processes. COTSYS manage the entire product lifecycle, reducing maintenance & sustenance costs, to deploy internal resources on higher value and core competence tasks.


ASM (Application Support and Maintenance) advantages:

> Round the clock staff operations with SLA to meet business objectives
> Trained staff on accents, languages and cultures
> Joint Investment Model higher ownership
> Effective tools for remote maintenance




> Dedicated onshore or offshore help desk number, with local or remote diagnostic capabilities.
> First and second-level production support requests, including full diagnostic problem resolution.
> Temporary work-around and shared repository bug-fixing.
> Secure offsite server backup facilities.
> Product enhancement and customization requests, with fully integrated version control and configuration management.

IT Outsourcing / Application Support and Maintenance (ASM) - Model
Every environment is different, and the COTSYS method is adapted to meet the specific requirements of the application being considered. The milestones below illustrate a typical development project and are based on our experience of successful offshore delivery. A dedicated onshore team is key to the quality of the work produced. The local onsite team will acquire a full understanding of the local business environment, the objectives to be achieved and, in spite of the time zone differences, most problems will be resolved before the start of the next working day.


COTSYS’s structured methodology for Application Maintenance and Support relies on careful planning to ensure that the appropriate knowledge is acquired at each stage before moving forward to the full offshore model. By following a thoroughly constructed phased transfer, progression from one phase to the next is dependent on milestones being achieved and targets reached. This enables the transition to offshore maintenance and achieves projected benefits whilst managing and controlling the project in a seamless manner.

The Application Maintenance Life Cycle for offshore has four major stages:


1. Onsite Assessment and Planning

> Initial Orientation and Project Planning.
> Infrastructure analysis.
> Detailed Application Product study.
> Documentation review.
> Initial Transition and Knowledge Transfer plans.
> Agree initial Service Levels with business and technical owners.
> Resource Scheduling.



2. Knowledge Transfer and Transition Phase

> Knowledge Transfer, including in-depth Application and Code review.
> Transition Plan implementation.
> Agree Service Level Improvement Roadmap.




3. Offsite, Onshore Application Support and Maintenance

> Blended onshore and offsite cover.
> Review Management.


4. Transfer to Offshore Support and Maintenance

> Phased transition into full offshore support.
> Ongoing Application Maintenance.


IT Consulting


COTSYS's  IT Consulting addresses varied business needs.

COTSYS's  team understands your business processes on which we leverage our experience to add value to your existing processes and business needs. COTSYS's  consulting arm aims at providing a process bacCOTSYSone and framework for your business, concept or an idea so that quick and effective application development can be undertaken.

We offer a host of IT consulting services such as

CRM Consulting
Security Consulting
Share point Consulting
Application Development
Application Maintenance
Application Re-engineering
Custom Application Development
Product Engineering


QA & Testing Services
Professional Product Development Services
SOA and Web Services
SOA Services
BPM Services
B2B Integration
Enterprise Application Integration (EAI)


SOA - Web Services


Service-oriented architecture (SOA) is a hot topic in enterprise computing because many IT professionals see the potential of an SOA -- especially a web services-based SOA -- in dramatically speeding up the application development process. The functions of an application or system (including legacy systems) can be dramatically easier to access as a service in an SOA than in some other architecture. So integrating applications and systems can be much simpler.

The Service-Oriented Architecture (SOA) is a software architecture that defines the use of services, to support software user requirements. The characteristics of these services are reusable business components; loosely coupled; building blocks of SOA application with the intent to provide services to either end user applications or other services through published and heterogeneous network addressable software component. The implementation of SOA application is made possible through the realization of Web Services. Web Service is a software component representing specific set of business functions that can be described, published and invoked over the Internet using XML-based open standards such as: SOAP , WSDL and UDDI . The SOA application development involves developing software components for software reuse and wrapping software components as Web Services for end user applications or other services consumptions.

Business view point
SOA offers an approach for better integrating people, processes and systems to meet business needs by reusing existing assets. A business-driven IT architectural approach, SOA supports the creation of business processes as a set of linked and repeatable business services. It provides the platform and foundation through which essential business services are delivered. SOA enables organizations to be agile, with the flexibility to adopt new business strategies and create new services that overcome the challenges crated by today’s dynamic business environment.

Customer Value
A client needs more than just a top of the line SOA platform. In order to create maximum value, an experienced professional team with an understanding of your business and technology is needed to stand behind the SOA-structured IT systems that are developed. For years our team has conducted successful SOA implementations, and that experience enables customers to leverage high-efficiency in non-uniform system integration, global monitoring and administering of enterprise applications, maximal system reuse, and quickly building new applications.


Solution Offering

COTSYS provides planning, design, development and implementation services of Service Oriented Architecture (SOA) solutions for both large and small companies spanning multiple industry sectors across the Globe.

COTSYS can help companies assess their readiness by facilitating workshops with both business and IT. These workshops will help identify gaps as well as provide vital input into business case development including funding models and stakeholder buy-in.



Solution Features

Our SOA solutions are designed to support multiple ways to build services, package services, and connect and integrate various legacy systems and third-party software. The platforms support both the standards and third-party products of service registration and discovery. They also function flawlessly with SOA service governance, service delivery and life cycle management of security policy. They provide convenient and powerful service monitoring measures, including business activity monitoring tools and rule engines.



Planning and Design

We can also help define the Governance framework required to ensure the success of any SOA implementation. This ensures that assets and artifacts within the architecture are acting as expected and that a certain level of quality is maintained.




COTSYS has a unique methodology developed from extensive experience in the implementation of SOA solutions. We have also utilized virtualization to streamline development, testing and deployment of complex infrastructure. Through the use of our advanced tools and the capabilities of our people, COTSYS can enable organizations to increase productivity and operational efficiency, while reducing implementation cycles and time-to-market.


Cloud Computing



Cloud computing is the delivery of computing as a service rather than a product, whereby shared resources, software, and information are provided to computers and other devices as a utility (like the electricity grid) over a network (typically the Internet). The planning for IT infrastructure has always been a challenge for any organization due to increasingly incrementing demand for resources. Even when an organization plans for it well in advance, optimization of Infrastructure is not easy. Companies such as Amazon, Google, and Microsoft saw these issues as an opportunity, and thus, Cloud Computing originated.

Cloud Computing is a model for enabling on-demand network access to a shared pool of configurable computing resources—networks, servers, storage, applications, and services—that can be rapidly provisioned and released with minimal management effort or service provider interaction. COTSYS has been an early adopter of newer technologies and Cloud Computing is no different. COTSYS has deep expertise in SOA and SaaS, and this has helped us in adopting Cloud Computing seamlessly leveraging Cloud Computing service models to our customers’ advantage.

Cloud Challenges
Along with the rich pool of advantages that any new technology offers, many challenges accompany. Cloud Computing poses challenges from the perspective of both application developers and users. COTSYS has developed a deep understanding of these challenges and can, thereby, help its customers deal with these challenges in the best possible way to suit their business scenario.


Solution Offerings

Migrating Existing Enterprise Applications / Applications/Services to Cloud architecture
Most organizations have already invested a lot of money in building applications to automate their business processes. It would have been an expensive effort to reengineer these existing applications to various cloud platforms. However, as a prudent business requirement, cloud platforms offer various tools for migrating existing applications and services to cloud with minimum cost and effort. COTSYS has pioneered in helping its customers by reusing most of their existing applications and services and migrating them to cloud platforms, manually and with the help of tools.

Building Cloud-based Applications/Services
One of the key aspects of cloud computing/platform is to provide enormous scalability; however, appropriate design considerations need to be taken to make it a reality. COTSYS has been evolving and following best practices to make sure that the applications and services built by us use the cloud platforms optimally. COTSYS has gained extensive experience making applications and even more on SOA services on various cloud platforms. COTSYS has implemented a few tools to make development for cloud databases easy.

Creating Private Cloud
Very large organizations are looking at consolidating their internal investments by building a private cloud fabric or infrastructure on top of their existing resources in various datacenters. Working with various customers in the private cloud space has enabled COTSYS to gain vast experience in building such a fabric.

Integrating with Cloud-based Services
Organizations are trying to acquire off-the-shelf services from the market for their non-core business functions to reduce or share the cost for such business scenarios and applications. However, integration with core business functions and applications becomes a critical task in successfully running business. COTSYS has been involved in various EAI/SOA initiatives to make such integration successful for many of our customers.

Cloud-based Applications
COTSYS has started moving some of our internal applications to Azure as well as Amazon platforms to manage our infrastructure efficiently. COTSYS has built required applications and tools for integration and single sign-on between Intranet-based and cloud-based applications. COTSYS is also helping some customers in hosting their solutions on cloud platforms such as Amazon, Google App Engine, Force.com, and Azure.


Cloud Service Models

Cloud Software as a Service (SaaS)

The consumer is provided the capability to use the provider’s applications running on a cloud infrastructure. The applications are accessible from various client devices through a thin client interface such as a web browser (for example, web-based email). The consumer does not manage or control the underlying cloud infrastructure that includes network, servers, operating systems, storage, or even individual application capabilities, with the possible exception of limited user-specific application configuration settings.


Cloud Platform as a Service (PaaS)

The consumer is provided the capability to deploy onto the cloud infrastructure consumer-created or acquired applications created using programming languages and tools supported by the provider. The consumer does not manage or control the underlying cloud infrastructure that includes network, servers, operating systems, or storage, but has control over the deployed applications and possibly application hosting environment configuration.


Cloud Infrastructure as a Service (IaaS)

The consumer is provided the capability to provision processing, storage, networks, and other fundamental computing resources where the consumer is able to deploy and run arbitrary software, which can include operating systems and applications. The consumer does not manage or control the underlying cloud infrastructure but has control over operating systems, storage, deployed applications, and possibly limited control of some of the networking components (for example, host firewalls).








Diversity   Volunteering with the Missionaries of Charity   Save Trees - Green World Project



COTSYS encourages diversity / multicultural practices in the organization.


We offer employment in various continents and countries and open doors for professional growth to all members of the society. COTSYS's employees represent the widest possible variety of nationalities, cultures, genders and levels of physical ability.


A true company must imitate & follow the diversity of the world it serves.  In such a diverse environment, people bring to the workplace contrasting beliefs, suggestions and global perspective.  This practice enhances our ideas and methods and processes. COTSYS identifies and encourages this power of diversity to drive innovation & creative intelligence. COTSYS energetically cultivates diversity across enterprise units. COTSYS encourages professional’s employees to emphasize on their commonalities and de-emphasize disparity. This helps in forming more conscious & sensitive teams that can better serve customers.


Today, we have employees from countries like New Zealand, Gulf, Caribbean, Australia, India and women have its own prominent place.


Every volunteer contributes a drop to the ocean of humanity, and it is certainly true that the ocean would be less without these drops. It is so easy to look at the big picture; to see the thousands of suffering people, and forget that we can only do small things with great love - that the one person we serve at a given moment is GOD.

This programme is named ‘MT Care” (Mother Teresa Care) in alliance with various NGOs. The objective of this program is to provide financial assistance to poor students, serve food to those who are unable to do work physically. This program is also taking care of patients esp. having eye problems but unable to operate or take any kind of treatment.


This program is backed by a system, based on J2EE technology, which will keep track on areas, people and services provided by this program.


This program will also provide an intelligent analysis report which also will also help other NGOs to serve mankind, more effectively and efficiently.





Green World is a non-profit international environmental project dedicated to promote the Save Tree, grow tree concepts and use of different green practices and tools in order to reduce paper and resources consumption by companies. Preserving the environment is now a main issue for most business. Corporate Social Responsibility, the concept described how companies can leave a smaller footprint on the environment has taken on a new meaning and renewed importance.


At various occasions, GW planted trees and promote save trees.

Green World Project is focused on facilitate businesses different tools in order to use less paper to save trees and implement green practices that will boost your level of Corporate Social Responsibility in terms of protecting the environment and preserving our resources.


Through Save Our Trees Project a large number of small, medium and large businesses and organizations have found an inexpensive way to turn their companies green. Start now to participate at the Save Our Trees Project!







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